From the moment I started the application process at Stor Self Storage, Todd was incredibly supportive, making everything straightforward and hassle-free. His attentiveness and efficiency made a significant difference. The facility consistently maintained high standards of cleanliness and security, ensuring a worry-free experience. I never encountered any issues during my time there, which speaks volumes about their management and operational excellence. A heartfelt thank you to Todd for his exceptional service and to the entire team for upholding such a welcoming and reliable storage environment. - Ty Epic Reagan
Great facility; very clean and well managed - Katrina Wharton
My experience was excellent. Slight delay in getting started, but they made up for it and went above and beyond for the slight inconvenience. Truly shows the value they have in their customers. - Kyler Schumann
I just moved to the area and needed a place to store my wine. We visited Stor Self Storage and spoke to the manager, Michelle Malone, who was very helpful and friendly and helped us every step of the way. Stor’s facility is very nice, in a convenient location. It’s clean, well lit and the units are reasonably priced. We rented 2 units and are very happy! Great working with you Michelle!! - William Bart
- Dean Melendrez
Title: GIVE TODD A RAISE!!
From the moment I stepped into Stor Self Storage on Slaughter Lane in Austin, TX, I knew I was in for a premium storage experience. However, what truly set this facility apart was the outstanding customer service provided by Todd. His professionalism, expertise, and dedication to ensuring customer satisfaction went above and beyond any storage facility experience I've had before.
Todd's knowledge of the facility and the different storage options available made the selection process seamless and straightforward. He took the time to understand my needs and recommended the perfect storage solution that fit both my budget and space requirements. Todd's attention to detail and the personal care he extends to customers is truly commendable.
The facility itself is top-notch, with state-of-the-art security features, clean and well-maintained units, and convenient access hours. Yet, it's the customer service that makes Stor Self Storage stand out. Todd's approachable demeanor and willingness to go the extra mile for customers highlight the company's commitment to excellence and customer satisfaction.
Moreover, every possible consideration for a hassle-free storage experience is thought of here. From the easy signup process to the flexible payment options and the availability of moving supplies on-site, Stor Self Storage has everything covered. Todd's efficiency in handling paperwork and his thorough explanation of all terms and conditions made the entire process transparent and trustworthy.
In conclusion, if you're looking for a storage facility in Austin that combines high-quality units with impeccable customer service, Stor Self Storage on Slaughter Lane is the place to go. And make sure to ask for Todd; his exceptional service and dedication to customer care will undoubtedly make your storage experience outstanding. Highly recommended! - kenneth barnes
Terry was great the whole time I was there. Very well maintained unit. Always helpful if I had any questions, if I need a unit again I would definitely come... - Collin C.
David is a gem! I walked in right befoe he closed on Saturday (unknowingly) and he gave me five star treatment! After checking out so many other storage facilities, and being terribly disappointed, I was incredibly impressed by how friendly and professional and kind David was. I highly recommend! - Anne Wolfe-Andersen
Michele the general manager at the Keller TX location is such a great person to work with, professional and always has a smile on her face. She is a true net on for your company - Cecilia Van Campenhout