I just moved to the area and needed a place to store my wine. We visited Stor Self Storage and spoke to the manager, Michelle Malone, who was very helpful and friendly and helped us every step of the way. Stor’s facility is very nice, in a convenient location. It’s clean, well lit and the units are reasonably priced. We rented 2 units and are very happy! Great working with you Michelle!! - William Bart
Michele the general manager at the Keller TX location is such a great person to work with, professional and always has a smile on her face. She is a true net on for your company - Cecilia Van Campenhout
My experience with Michelle was flawless. She is professional and and was very helpful at setting up my unit. Stor Self Storage is climate controlled and is kept very clean. The rental prices are competitive. I have been renting storage unit for many decades and this is one of the best. - Robert Coy
As others have stated, this facility is extremely clean and very well managed, and not to mention, very competitively priced. Being indoor and climate controlled, you can have confidence that your possessions are well protected.
I need to brag on Michelle, she is a world class professional. Her knowledge and customer service is second to none. What impressed me is that she greeted everyone, many by name, and took great pride in managing the facility.
You will be very satisfied renting with Stor Self Storage. - Brad Waisanen
Best storage unit company I have ever used, in the past 20 years, very friendly informative customer service. Units are pristinely clean and very easy to navigate. If you’re looking for a storage unit, look no further. Self storage in Keller texas is the best out there!! - Bestme Lynn
Why do I give a 5 star rating? The manager Michelle. She is so customer focused and takes time to explain everything fully. It seemed like I always leave feeling so glad I chose this facility to use. The climate controlled environment, elevators, and a very well maintained property alone would be enough do business here... but throw in Michelle... this place is doing 5-star work... and deserves a good review. Here it is! Thanks! - Jefrey Burrough
Can’t say enough how professional Michelle is to deal with. Worked with me to find the need for the correct unit to rent. Great communication and attention to details was impeccable. Thanks again, Michelle. - Randall Castegnaro
Michelle is absolutely amazing and is so helpful beyond expectations. I was having a really rough week, which resulted in me needing a storage. What started as a bad week ended as a good week, all thanks to Michelle. She does all she can to make sure you have everything you need when seeking a storage. May God bless this wonderful lady.This storage facility is very well kept, and clean. The climate control is absolutely amazing here. The facility has top notch security systems in place so you won’t have to worry about unauthorized individuals coming inside. There are also restrooms, which I honestly feel is a courtesy to customers. You don’t really see restrooms in other storage facilities. If I could give this storage ten stars, I sure would. - Mahogani Robinson
Had a hard time finding storage facilities with all the bad reviews! Then I found this place & talked with the manager Michele. She was professional & had great customer service! It was also easy to secure a storage unit online! - Swiss Blue
I received very professional and informative care from the front desk. The climate control was obviously working well during this hot Texas summer. The storage area was very clean - including the elevator and hallways. You get what you pay for - and this is worth it. - Larry Runyon
After 3 days of dealing with packing and finally moving, we were due to arrive at the storage facility over an hour past closing. I called just before closing and Michelle Malone explained the situation. It was the first time for me to get into the facility and actually open the unit, and I was very nervous and worried. Michelle was amazing! She generously offered to stay after closing. We then realized that our unit, for which we had already paid, was too small for all we had, she arranged for us to get a larger unit, submitting paperwork, getting Passcodes, keys and all the time reassuring me. In the end; she stayed 2 here hours past closing until 8 PM!
I’ve never known such kindness from anyone. There are angels walking among us and when we are fortunate to meet one, it is an amazing experience. We were all exhausted and never once did she make us feel as if we were an imposition- and she had been working all day, tired and hungry. She inspires us to be better people. Thank you Michelle Malone. - Maria M.
Michelle was very professional and facility is CLEAN! Michelle stepped me thru the whole process and even stayed late to make sure I was comfortable with my unit. I was stressed with placing my mothers items after her sudden death, Michelle was there to help me. - Shelley J.
The manager Michele was amazing. She was extremely helpful with the application process and ensuring a smooth start up into the unit. - Alex H.
Super clean facility and excellent staff. - Mark A.
Excelente Service from Michelle Mallon - Juan R.
Very clean and practical storage facility. I have rented two units in the past years without any problems. Esela and Michelle helped me to close one unit this morning and couldn't be even more nice or friendly. Enjoy renting from this storage facility. - Mike Krath
The staff is phenomenal. They are very professional, knowledgeable, caring and extremely pleasant, and the facilities are immaculate. - C S
Michelle was very nice, and extremely helpful! I highly recommend Stor Self Storage! - Kathy Lenning
Very nice facility with plenty of equipment to assist you with your transport to and fro - Travis Hyde
Very friendly and professional staff. Went through all the details of services. Would recommend to anyone. - Tim Leggett
Everyone that works here is very helpful. I highly recommended this place to anyone who needs a storage facility! - Chris Andrews
David is awesome. Works out great. Only thing is I wish they’d cool it down to 76 or 74 instead of 78. Some stores things need it a little cooler so be sure the temp works for you. - Mike Etho
I didn't know what to make of the sign that said storage and wine cellar, but it is exactly as posted. The area had several configurations of available units to include small wine cellars (temperature and humidity controlled rooms). The staff was kind enough to explain it all to me. If I was in the neighborhood and needed to store anything, I would do it here. - Marvin Hargraves
I can't express how wonderful Stor was to work with. My husband had tried doing things online and it wasn't working and so I ran up to get it taken care of, no big deal, but the service from Michelle was unmatched! She apologized for the online issue, she was so nice and helpful, answered all my questions. It's not just the amazing customer service, the facility is spotless. If you need a storage unit, I highly recommend you check out Stor!! - Sarah Vickers-Carlson
Went in to get a storage unit. Spoke with Michelle who was super helpful and knowledgeable. She took me to view the units and they are pristine. What a well lit, clean facility! Michelle didn't rush us even though we came in right before closing. She was very gracious. We got the unit the same day, she took us back up, swept the already immaculate unit and then helped me secure it. She's amazing. I'm confident this will be a good place to keep our extra belongings. Very pleased. - Nicole Leuschner
Clean, well laid out, friendly staff and reasonably priced. That goes done in the Win column! - Leslie Graeme Fullerton
Great service by all staff! Clean and safe. Convenient loading area. - Linda J
This is truly an upscale storage facility. For starters, they are super clean and have great lighting. The temperature is a consistent 75 - 77 degrees in the units. And you can even rent space in a wine cellar! The staff at the Keller Parkway facility is top notch. We have several units that we use for our business, and they have always accommodated our needs.
Pro tip: There is even temporary access to electricity if you need it, with outlets in the hallways. - Ron Henderson
Very friendly and very helpful.
Thank you - Nicky N.
The staff was very friendly and helpful, especially when showing how to set everything up to get in and out of the building. The facility is very nice and clean. I especially enjoyed the carts to move large/heavy objects and the elevator for the second floor-it made having a unit on the second floor very easy! Overall this is a great place to store items! - Zoey Stormes
The process to choose and rent a space in this clean facility was simple. Happy to have a covered loading zone and provided carts. Donna was thorough in all of her explanations. - Julie Nors
Great customer service and clean facilities - Cynthia B.
Michelle was AMAZING! Super helpful- the place is well-lit and clean, highly recommend. My experience with her was A+++. Top-notch facility and service. - Leslie Jennings
- Barron Beltz
Used this facility for a little over 2 years and never had any issues, the staff was always friendly and helpful. - Happy Camper
Great service - Jackie B.
Michelle was amazing with us. She helped us get the storage unit we were looking for. Now we have somewhere for all our extra stuff. Highly recommend! Thank you Michelle for your help!!! - Chey Vansickle
Just relocated to Keller Tx and was in need of extra storage, that was not going to break the bank.
I contacted Michelle Malone relief manager of Stor Self Storage located at 790 Keller Pkwy. Michelle was wonderful at her job, she showed me the unit and explained everything to me and was extremely friendly and Knowledgeable in her position. They advertised a discount and sure to their website I received the discount not like other places.
I welcome doing Business with Michelle, and Michelle thank you so much for making my move so easy. - Rosa Pope
Process was quick and easy. Facility is extremely clean. Representative on site was helpful, courteous and professional. - William Mercurio
Michelle and Rick are Wonderful..the Best. - Harry Schlitz
This is an incredible storage facility, its clean and very well maintained but what I loved the most is the people that work there are amazing.
They helped us beyond words with our move out.The manager Rick is so helpful. Our 2.5 years of being there have just been great. Thank you to the entire team for doing a great job. - Munira Khumri
I just rented a unit and the process was very simple. I use a storage unit for my business for overflow products. The hallways are well lit, there are outlets in the corridors, and security seems very good. - Priscilla Valentine
Excellent customer service by Michelle! She was so accommodating, cheerful and helpful. - Rhonda L S.
We have had a unit here since the first of this year and it has been great! So great that we just rented our second unit last week. We use the storage units for work. Michelle is amazing, she is always so cheerful, friendly and super helpful! This business has terrific customer service! The facility is super clean and easy to access. We love it here! - Patti Singleton
Impressive. Great staff. Secure. - Kurt Selden
In difficult times, Michelle and David in the Keller facility were wonderful. They provided excellent customer service and were able to fulfill all my requirements. If you need clean well managed storage, long term or short term, go visit them - Mark Demas
What a great experience during a crazy time
searching for the right place to store the contents of our home. The team working here exhibits a professional can do attitude and seems to really care about you as a customer. After touring the facility, it was evident that they take great pride in making sure everything is well kept. Many thanks! - Dawn Demas
- larry vogel
I went in to finish out setting up my lease and Michelle was super helpful! She made the online process a breeze and got me all set up in less than 20 minutes! Did I mention she got my lock for me as well! Definitely recommend this storage facility. - Hayden Anderson
Great Customer Service. The staff was excellent! - Brian L S.
Richard has very knowledgeable and helpful. Very patient with all my questions. The storage facility itself is great! Clean and easily accessible, easy to maneuver around it also! I have recommended this facility to friends and family! - Jackie Derucki
I recently rented a unit here after shopping around and I have to say there is great pride taken in this place as it is much cleaner than the others yet competitively priced. I love that it is so well lit and the magnetic doors make it much easier to move things in and out.
Most importantly are the employees who do their best to ensure customer satisfaction. I'd like to give a shout out to Michelle in particular who was extremely friendly, thorough, and accommodating, even staying later than her shift and beyond office hours to show my dad and I around and answer our questions. The owner Rick was very pleasant too. We never felt rushed and are just so glad we found this place. I highly recommend! - Lori Gwartney
This facility is very nice. Great amenities, helpful staff. I highly recommend it. It is in a nice location. - Maureen Bennett
Very clean and orderly great service - Shirley Wallen
This is one of the best storage places I’ve ever rented from. Great location, clean, comfortable and secure. There are flat bed carts to use for hauling your belongings back and forth. Restrooms have passcode and are always clean too. - Erik Kluetz
- Alyssa Anderson
- Fil Flores
- Lance Keith Evans
- Sarah Clutts
Excellent customer service. I was able to book a unit the same day I inquired. Unit was clean and easily accessible. There are so many nice amenities at this location. Happy to recommend Stor to everyone! - Julie Robison
Richard is the most pleasant person I have dealt with at a storage facility. The building and grounds are well maintained and clean, even the restrooms. Easy access and very secure. - David Baker
Wonderful. Customer service is awesome. Friendly and helpful. Place is clean and cool as expected. - Amber Guernsey
Very clean, very friendly, climate controlled and very secure - Michael Vetromile
Richard was very helpful! The facility is clean and very well maintained. - Nicole Cuellar
Very friendly customer service! Clean and comfortable! - L Huggins
- ALICIA JACKSON
Always Outstanding Customer Service! Great Value for storage. Clean facility! - Jen Marinello
Great experience at Stor transferring over our HOA items recently. Richard and Michele made the process easy. - Jon Niemczyk
We were very pleased, with the customer service. Rich and his fellow staff member, who was wonderful, we just can't remember her name, to give the proper recognition too as well. I feel very safe in knowing where my personal belongings are being kept. Lots of cameras, very well lit up. And we searched all around the 76244 and 76248 zip code. I have no doubt this is the best place with great storage prices. - Marjorie Ross
- Emily Molder
- Dennis Scroggins
Awesome customer service, very easily accessible - Valerie Turner
- Kaye Kimball
- Lisa Longley
This is far and away the best storage facility I have ever been to. The cleanliness is top notch and the ease of access is amazing. not to mention, my belongings were exactly how I left them, they were undisturbed and well protected in the storage unit. I have to make a special mention of Michelle Malone. She is a truly stellar employee and is an asset to the Stor company. She went out of her way to help me close out my unit and even helped me get into my storage unit after I discovered I had lost my keys. She always treated me with kindness and respect and she persevered when others would have given up. It's easy to underestimate how far good customer service goes. Thank you Michelle. I can't rate this facility higher than a 5 star or I would. I definitely recommend to anyone needing to store anything to go to Keller Stor Self Storage. - Matt
This review is for Mr Richard Tyler, site manager. I want to express my gratitude towards the professionalism and experience and excellent customer service that Mr Tyler gave me and my mother (my mother has her own unit). From day one that we were looking for storages he gave us all the options, like sizes and costs, with complete patience, as we asked many questions. Each time I walked in to pay, he greeted us and was always kind. He has demonstrated his professionalism in many way, too long to write, but in a nutshell I consider him to be EXECPTIONAL!. Wish other managers would learn from him. The facility was always clean and easy to access. It appeared that he was the only worker because each time I called or visited I would only see him. Overall, an A+ Facility and professionalism manager. Thank you very Mr Tyler. I do plan on referring people to you. - Breeza Payan Arellano
This place is amazing. Super clean, super secure. They have thought of everything to help you get your things in and out. We moved our stuff from another local facility and our stuff always had dust and debris there because it wasn’t climate controlled. It’s such a relief to know our things are now in a crazy clean, climate controlled environment, and we don’t have to clean anything when we need to use it. Go see Richard, he’s fantastic. - Krista Jill
Well lit and secure facilities with ease of access from 6am-9pm. Richard is friendly and efficient. Very convenient for Keller residents. - Marc Hernandez
Manager, Richard Tyler, has excellent customer service. My daughter and I were looking into self-storage locations and upon visiting the Keller location he explained all of the options available and showed us the storages, based on our needs. Today, I went in to pay my month’s rental and he (once again) was very kind, welcoming, and overall an awesome person. The office is always clean and smells good too :). Overall, this place is an A+. Thanks so much Richard. Keep up your outstanding management professionalism. - Angelica Arellano
The facility is immaculate; new, very clean and nice and cool. I’ve had my items in storage for several months and I don’t even see any dust. Richard, the manager, is incredibly helpful, friendly and always professional. I highly recommend Stor in Keller as a top notch storage location. - Shawn