I recently had the pleasure of using a storage facility that truly exceeded my expectations. The standout feature of my experience was the amazing staff, particularly Tim Brown, who went above and beyond to assist me. From the moment I walked in, I was greeted with a warm smile and a willingness to help that instantly put me at ease.
Tim's knowledge about the facility and the services offered was impressive. He took the time to explain the different storage options available and helped me select the perfect unit for my needs. What really impressed me was how patient he was in answering all my questions and addressing my concerns. It's clear that Tim genuinely cares about providing excellent customer service, which made the entire process seamless.
Additionally, the storage facility was impeccably clean and well-maintained. The units were spacious, well-lit, and secure, making me feel confident about storing my belongings there. The cleanliness of the facility suggested a high level of professionalism and pride in their work, which further enhanced my sense of trust.
Overall, my experience at this storage facility was outstanding, thanks in no small part to Tim Brown and the dedicated staff. If you're looking for a reliable, clean, and friendly storage solution, I wholeheartedly recommend this place.
- Brittany Garza
Exceeds expectations. I must have been scarred watching my parents rent a unit at a young age because I didn’t expect much. I’ve honestly felt like I was at a five star hotel. Never been to one but I have seen movies. Tim is so kind and friendly. He is the good neighbor you hear about in all those State Farm commercials but unlike Jake he isn’t an actor. Just a personable dude. Another member of his staff, I believe Shannon, helped me out when I first got situated a year back and the process was breeze. Hell, I even laughed. Really great team, clean space, and affordable too. I also work in the service industry and it makes me happy to know there’s still places likes this that treat customers like friends and take deep pride in the work they do every single day. Thanks guys.
- Ben Haas
Absolutely what we needed. Thanks for all your attention.
- Rose
By far the best customer service and facility I have had a unit at.
Excellent communication and guidance on size and availability. Very Clean
- Anthony Gibson
I have been renting a unit at this location for 2 years and I always receive excellent customer service and Tim is always professional and available to assist. The facility is always well maintained and clean. I recommend this storage property to anyone needing storage. They also have a fabulous wine cellar and humidor.
- Yvette Gonzalez
I have had a unit here since 2013. Tim is the absolute best. I’m a creative & I travel abroad often, so sometimes I need a gentle reminder to pay my bill and I have lost my keys more than once - and though I am a handful he always takes good care of me and helps me without making me feel at all like a burden. He is always professional and very kind.
The building and grounds are super clean and well maintained, just as nice as the day this place was built.
The location is very convenient to my South Austin home. All in all the best storage unit and best management I have ever done business with.
- Seasha Stedman
This is by far the best storage option out there! The facility is very secure and very clean. Tim the manager is super friendly and helpful. I feel lucky to have found this place. Our stuff is secure and safe and taken care of.
- David Medrano
Stor S Lamar is the best storage unit experience I’ve ever had. The staff is excellent, especially Tim, the building is always secure and clean, and they are so accommodating. Can’t recommend enough.
- Carolyn Calhoun
Rented a unit on Saturday staff member was very courteous and appeared to be interested in my specific storage needs. Definitely recommend this facility clean and secure unlike so many in Austin.
- Marion Humphrey
- Todd Dunn
I recently had the pleasure of visiting Stor on South Lamar, and I couldn't be more impressed with the experience. The facility is exceptionally clean, safe, and secure, which instantly put my mind at ease. One of the standout aspects of my visit was the music playing throughout the facility—it created a pleasant and welcoming atmosphere.
A special shoutout goes to Tim, who was incredibly helpful and friendly. From the moment I walked in, he made sure I had all the information I needed and went above and beyond to assist me with my storage needs. His approachable demeanor and willingness to help made the process smooth and stress-free.
Overall, Stor on South Lamar offers an outstanding storage solution with excellent customer service. If you're looking for a place that values cleanliness, security, and a positive atmosphere, this is the spot to choose. Highly recommended!
- Jordan Caulfield
Great facility; very clean and well managed
- Katrina Wharton
David is a gem! I walked in right befoe he closed on Saturday (unknowingly) and he gave me five star treatment! After checking out so many other storage facilities, and being terribly disappointed, I was incredibly impressed by how friendly and professional and kind David was. I highly recommend!
- Anne Wolfe-Andersen
staff was very helpful in securing a wine locker. Great experience. Recommend them for sure.
- michael toomey
Well-run facility, seems to have good security, everything very clean and organized. Friendly service.
- John Turner
We have had a storage unit with Stor Self Storage South Lamar for several years. They have always been easy to work with and the staff is professional, knowledgeable and courteous.
- Janice Vizarelis
This place has been the Best place to Store our goods so far. We have now had experience with 5 different companies and this one is the cream of the crop. The management is experienced, trained & very thorough and attentive. We have had nightmare experiences with 2 out of the 5 and Tim (Manager) and Shannon (DM) here go above and beyond. They know what they’re actually doing and it shows that they respect what they do for a living which reflects on how they treat customers. Please continue to do what you do as loyal customers are looking for a landing zone for their excess goods that they can rely on. I would give you guys 7/5 stars if we could. We’ve been here for 10 months so far so thank you for continuing to earn our business
- allen daniell
The customer service was really excellent!
- Anaka Rivera
Superior on site service with two knowledgeable staff available when I rented my space at very competitive rates for the Austin area. Easy to rent space with 100% online registration. I was pleased by the excellent condition of the unit too.
- Robert H.
We have closed our restaurant in order to move to our new location in 4 weeks. I have arranged 8 storage facilities based on need around Austin and Dallas. Tim and team at this location are far and way the most professional group I've dealt with. Their site is top-notch, too. Highly recommend.
- Riley H
Super convenient. Super clean. Friendly folks and smooth rental process.
- Andy Wigginton
Our below ground storage unit in this location is a great asset for our IT business, the staff are always friendly and helpful, and the facility is always clean and well kept. Very happy with our continuing partnership
- Kevan Pimentel
We are so happy with Stor! The front office staff are super helpful and very responsive when we have questions. The facility is clean and we appreciate the security they have in place at the entry doors and elevators.
- Becky Shaheen
We are so happy with Stor! The front office staff are super helpful and very responsive when we have questions. The facility is clean and we appreciate...
- Becky S.
Shannon and Tim are amazing! They do a great job of running the place and were so so helpful to me from the start. Highly recommend their location for your storage needs.
- Tyler Scott
I have been renting a storage room for many years. I absolutely would recommend this facility. Todd has been such a fantastic person to deal with. Anytime I have something to handle, he is right there to give me help, advice, and info. The owners of this place should give him a raise with all he has helped me with. Lol. David is also a fantastic person to work with. Cannot say enough about them. Five star review, hands down.
- Aimee Kord
- Keri S
- Isabella Belloso
Best storage facility in Austin! Shannon was very kind and awesome! I’m very comfortable leaving my cherished items in their care. Highly recommend!!
- Anthony Celenza
Have had a unit at the S Lamar Stor for going on two years now and couldnt be more pleased. Great location, clean facility, friendly staff, AND competitive storage rates. Not a thing I would change about this place, happy to recommend them.
- Christopher Samuels
Everything's great about this place! The facility is well-maintained and clean to make me happy to store my items here. Even the restroom's spotless. It's also super-convenient being so close to the center of town and a few major roads, while being in a safe area of town.
The staff's genuinely happy to help you, making sure that you're really having a great experience.
I was so impressed by Shannon taking the time to understand my needs and actually walking over with me to resolve an issue instead of just pointing with a little explainer and good luck wish, that's so common with other businesses' support.
They have a can-do attitude here! You will absolutely love this place and feel your hard-earned money is being put to good use.
They communicate promptly if ever there's an issue and best of all, the rates are better than a lot of places for the square footage in this area.
- Trey T
Shelby is a nice person. She is a pleasure to do business with.
- Denny
Great employees especially Shebli, the manager! I feel everything is clean and friendly!
- Daddy Tomlinson
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Stor is easy to access and always clean. Shelbi is super helpful and made the whole process of setting up our unit go smoothly! Convenient location on S Lamar as well!
- Mandy Rowden
Shelbi and STOR offer absolutely the BEST storage service in Austin, TX. Safe, convenient, accessible. They also recommended top movers Mighty Might Moving to deliver our stuff. They will have my business forever.
- Monica Vicens-Mattei
The staff is amazing - kind, responsive and so helpful. Prices are fantastic, and they stay stable. Super convenient location and easy in and out process. I highly recommend storing here!
- Rachel
Shelby was very helpful and the process was painless! Very nice, clean facility. I would definitely recommend!
- Tim Fading
- Brian Oiler
The best place in town. Clean facility, widest range of unit sizes-most with specials-and the manager Shelbi does an outstanding job working with and assisting customers. All unit sizes get around the clock access to accommodate whatever your schedule may be. I've rented at a few other places in town, and this place is by far the best of them. No regrets.
- G Jr.
- Carlie Pouwels
- Michael Zuniga
I’ve been a tenant your since they first open. All of the staff are lovely. Always cool and well lit inside. Also love that I have access 24 hours a day.
- Nyima Johnston
Earl was friendly, professional and helpful. He gave me a choice of units and explained the difference. The contract was emailed the same day. Great service and the facility is clean and well maintained.
- Edna Diaz
good service
- irfan sadrudin
Always clean - staff impeccably courteous, 24 hour access!
- Remi Starling
I've been renting a single, very large storage unit for my business fulfillment storage at Stor for about 2 years now. This past year, even though some other new storage facilities had opened up in the immediate area, I chose to stay at stor when I needed to add more space. I wasn't sure at first that I was going to stay because Stor had several tumultuous months after I got my first unit where there was a lot of change over going on with the staff and management. But then things finally improved dramatically when they hired the new manager, Shelbi and ever since then things have been not only running smoothly, but running optimally!
when I needed to add more space and get a second unit, it was a no-brainer to stay at Stor because Shelbi is simply phenomenal. And I recently added a third unit as well.
While the facility itself is great even with the odd geometric shape of the building (which I actually love) and even though there are other newer facilities that have opened up right nearby, I chose to stay at Stor because for my business storage, I need a place that has great management, and clear communication and since they brought Shelbi on board, I'm getting all of those needs taken care of.
Shelbi does an amazing job of keeping everything organized, clean, and running smoothly. Whenever I need help with anything or have packages that arrive for me, she's always happy to help with those, making sure packages get delivered to my unit and also extremely responsive when I or anyone else has questions.
Stor had several 'bumpier' months when I first got my first unit where things were not quite as organized and there was a lot of change-over with temporary employees, many of whom just sat in the front office, lifelessly waiting until their shift ended,... but once they brought Shelbi on board full-time as the head of the facility, everything runs smoothly all the time now. And not only that, she is always a joy to deal with and happy to help with any issue or question that comes up and actually able to provide quality answers. She always has a big smile on her face and is ready to help in any way that she can. Plus she's incredibly smart and if there ever any issues, she can figure out creative solutions very quickly.
In fact she goes above and beyond to make sure that her customers at the facility are well taken care of. There was even one time when I was out of the country when I had a scheduled USPS pick up on aSaturday and USPS had a temporary employee that day who didn't show up before the Sat 3 PM close time.... so Shelbi personally called me to let me know that USPS hadn't shown up to do the pickup so I could contact the post office to get someone there to do the pick up because it was a very time sensitive shipment. She even stayed after her normal closing time off the clock just to help me out, waiting until USPS arrived, because she knew the shipment was so time-sensitive. I've never even heard of that level of service at any other storage facility nor was there anything close to that level of care, service and attention to detail at Stor before they brought Shelbi on board. Shelbi and her always-smiling, above-and -beyond level of service is the #1 reason that when I needed a lot more space, I decided to stay at Stor instead of moving to one of the other newer facilities nearby. Whether you need a tiny storage space or a much larger one, I highly recommend Stor... at least as long as Shelbi chooses to continue working there!
- Leanne Venier
Absolutely great management, super helpful getting the unit available on time for my move out date, and Shelbi really went above and beyond getting a great rate for me!
- Seth Hutchins
ive been storing here for years and love this place. Shannon, Derick and now Shelby have been absolute angels over the years in helping me with any problems I have and they have all went over and beyond. I could sign up for auto pay or pay online but i really love going into the office and seeing a smiling face every time i pay. you guys rock!
- J Rob
I recently had to move in a hurry from my apartment complex being sold for condos (that's Austin for you!) and I could not be happier with my experience at South Lamar Storage. The prices are a little high however not unusual for the area, but Shelbi listened to my ranting and concerns and offered me a great special along with a very cheap insurance plan for peace of mind. The leasing process was as simple as it could be and took maybe 10 minutes of my time. The building has a ton of security features so I know my stuff is in good hands, they provided carts which was a HUGE relief! I highly recommend this storage place!
- Carrie S
I was so blown away by this storage facility and their management, by far exceeded my expectations as I've been shopping around the area for my business storage needs. The property and building are always clean with bright hallways, the manager Shelby always greets me and my team with a smile and helps our business with packages we have delivered to our unit on occasion. A great location, competitive prices and all around amazing service. I am very pleased with my stay here at Stor.
- JOSEPH MENCIAS
Getting the unit was hassle free. Shelby showed the unit and there was no hard sell; very professional. Clean and easy access and good security made this a no brainer. Plus, its four minutes from our house! It ain't cheap, but that went out the window years ago in Austin. Thanks to Stor Self Storage!
- B
Best service in town! Long time customer.
- Adriana Pierce
Shelbi and Derrick before her have been great resources for me and my small company. Their attentiveness, prompt notifications, ability to send/receive packages from time to time and the 24/7 access has made Stor on South Lamar a clear winner in the sea of storage choices in my area.
- John
- Spencer C
- Roy Briggs
- Mike E
- Marlen Rumiantseva
Awesome prices and friendly staff.
- Jarret Spino