Well this Covid19 situation has me experiencing yet another "first"!
The latest - the need for a storage unit. (I am moving from a large space in Austin to a smaller space in Cedar Park) I made numerous phone calls to several local self storage businesses. Feeling somewhat
frustrated as I had little to no knowledge about storage units - what size I needed, etc. My call to Stor Self Storage was a game changer, not only did I feel genuinely welcomed, the manager, Terry was extremely helpful - he worked with me to find the appropriate size unit and answered all my questions. The day I moved in, I was surprised to find the unit very clean and HE even assisted me in getting my door locked properly. Can I say "Superior Customer Service!" boys and girls? I also liked the online payment option, it was very easy setting up my account, their website is super user friendly. If you are in need of self storage? - I Highly Recommend! - Cynthia Colpaart
Welcome customer service! Very responsive and helpful. Mr. Terry made everything so seamless and no hassle when we needed the space in a hurry. During the little over a year we have stored there it has been a very good experience. Will definitely rent there again for our storage, if the need arises again for us to do so. Thank you! - Carolyn Cayson
The people who work here are friendly and helpful. They go above and beyond to meet your needs. I also love the fact that this facility is very secure and clean. - Anna Orgusaar
Clean, spacious, and easy to access! - Diane Velleca
Terry was great. Super helpful. Goes the extra mile for the customer. - Frank C.
Terry at Stor Self Storage has been amazing. He is always professional and super helpful. The storage facilities are in great condition and are in the perfect location in Cedar Park. I really appreciate Terry & Earl for their great customer service. - James Davis
GREAT place. The units are clean and Terry is very helpful.
Staff is awesome and Terry is always open to helping you.
Just when I thought it couldn't get better, Terry takes it up another notch. - Frank Centamore
When I found Stor Self Storage I met Mr. Earl and Terry, which are the nicest, most genuine men that actually enjoy their work.
These two men helped me get the right storage and the right lock for me without any hassles! Mr. Terry even blessed me with a banana nut bread that he makes for all of his clients and my kids loved this!
I have really enjoyed going to my storage and always getting a hi or a bye from them. I will miss them! I highly recommend going here for all of your storage needs as you will always have someone welcoming you there! Very well kept facility!!
Thank you Terry and Mr. Earl for helping me when I needed a storage unit for me and my family. Will certainly come back! - Renee Cruz
Very professionally run operation with excellent customer service. Everything on site is clean and well maintained. Terry is a gem! - Tanya Joffrain
Very happy with my experience over the last two years. Super friendly, very communicative, and not like other storage facilities. I will be a client of Stor Self for as long as they'll have me =) Terry is always helpful and kind any time I call or pop by my unit. Clean facility, feels very safe, and I have only had good experiences over the last few years. Thank you!!!! - Jennifer Pohl
My name is Pat Esposito and I needed to write this review because Terry was a tremendous help and such a super person answering all my questions throughout the years that I and my son have had the storage space. The banana bread was an added bonus and a way for him to show again what a fabulous and caring person Terry truly is. - frank Espo
- Ana Melissa Ramirez
Happy about my decision in coming to this Storage. Great service and clean units/property. Very accommodating and feel like the business is run very well thanks to Terry. - Jeff Schroeder
When I say that Terry was a tremendous help and provided superior customer service.....well it still falls short of just how helpful, accommodating and kind he was when tending to us.
My fiance and I moved back to TX from Oklahoma and the entire process was very nerve wrecking, except for this portion. Terry made himself available after hours and double checked our unit as we were still in Oklahoma and movers were dropping our belongings off and well...who knows what would of happened. He helped us complete the leasing process online, even stored our keys for a couple weeks till we made back to TX.
Fantastic, friendly and caring service. - Maria G. Williams
Great experience overall! Friendly and helpful people. Easy and flexible to work with. Would 100% store here again. - Joshua Castleman
Terry is a great rep for the company. Units are clean, pest-free, & the prices are reasonable. - Randy ManForYou
Terry is so accommodating and helpful! It is a pleasure doing business with him. He bakes delicious banana bread for his customers, and is always happy to share. Besides that, the storage units are clean and conveniently located near our condo! - Alisa St. John
Well-kept facility and really helpful staff, great experience there -- thanks! - Susan Finley
Terry was awesome. We had forgotten our code number but Terry was there on a Sunday.. We needed to get our Christmas decorations and that day was the only day we have free. Even though the office was closed, he opened the office and looked up our code number and saved the day. - Bill Middlemas
This is the best storage place in town! Terry is extremely helpful and personable. The units are very clean, easily accessible, and very reasonably priced. It was a pleasure to do business with Stor Self Storage. - Beth Whitley
Terry was super helpful...made sure we had everything we needed ..when we were coming in he came to our storage unit and met everyone and Asked if we needed anything..super clean units...my first time with a storage unit .I highly recommend Stor Self Storage.. - Cindy Barker
- Grant Gossett
I'm the Owner Of Man and Dolly(Moving Company), and over the four years in business it has been a pleasure to work with all the locations! Terry(at Cedar Park), takes customer service to a whole new level! He some how always finds his customers(which her refers to us) a convenient location that makes the whole moving process easy and simple! The "Stor" chain is amazing! - William Chilton
Great location! Very clean! Very accommodating! - Megan Johnson
Terry is an Ace and he will make you feel at ease with everything you need to know about renting a storage. The facility is in top shape and the service is true to form. Highly recommend doing business here. - DAVID CRUZ
Originally chose this site because it was the closest.
Had a good experience, so used it a second time the next year. Another good experience. This will be my first choice from now on. Terry, the manager is great to work with and has been very helpful every time I had a question.
Units are well maintained and easily accessible. They even provide a cart which makes moving stuff a lot easier. They've made moving and storing my stuff easy. Thanks Terry.
(Original review from last year. )
Nice facility. Accessible till fairly late at night. Easy in and out. Good customer service. Highly recommend. - Grady Toland
Had a Great Experience when renting Two Climate Controlled units.
Very Professionally Managed. - Dennis Domanski
Excellent service by Terry!
Easy check-in process. Everything is very clean. - Horacio Garcia
They were having a special, and we got a great deal on a 10x15 non-climate controlled unit that we used for two months as we were packing, purging, and preparing to move. I highly recommend them--their facility is clean and easy to access with a large moving truck. - Jay Martin
Clean, accessible, super friendly and competent staff. You won’t find a better place for your storage needs than Cedar Park Stor Self Storage. Easy in and out, the units are all on ground level and within a convenient distance from the doors. The place is spotless and the staff is as helpful and courteous as can be. A real winner. - James Nance
I have a unit ongoing now for 3 years. They have kept it clean, its been easy to get in and out of and Terry in the office has always been super great to work with. - Leisa McLelland
We have had a unit here for 3 years and I couldn't be more pleased. The staff is always friendly and helpful. The security of the facility is great. I went off once and forgot to lock my unit. I received a call from the office to inform they noticed when they were making their rounds. - Danielle White
When I was looking for a storage unit, Terry was there and helped me go through the process. He knows everything about the storage, so professional and helpful. The units and facilities are clean and well maintain. If you are looking for a long term or short term storage, please try this place out. - Iming Lee
I needed a short term storage unit right away and Terry was super accommodating. He was extremely helpful in tayloring the deal to meet my specific needs, with a very reasonable rate. I had a great experience at Stor Self Storage because of him. - Charity Gloria
Had a super easy experience, staff is great and very accommodating to your needs and time. I love that they to prorated days and still affordable!!! - Jeannie Dang
Terry is wonderful to do business with. Gave me a good move-in date, too. And his banana bread is wonderful !! - Randy Harwell
We had two storage units for our business, and would recommend this place to anyone. The place is clean and well maintained, and the manager Terry is a great guy who really cares about his customers and his property. He also makes a killer banana nut bread! - Mark Speich
Great location. Clean, safe, economical, and modern. Friendly, knowledgeable, and helpful staff. Kudos to Terry, Shannon, Angie, and Derek. A great place to stash your stuff! - Charlie Brady
We really love this storage unit! It is close to our house, always clean and secure. The management is very friendly and always willing to help. We started renting 1 unit over 2 years ago and at this time we have 4. I would recommend this place 100%. It really work for us! Claudia & Mark - Claudia Lopez
Friendly and knowledgeable staff. Property always appears to be well maintained, everything in good working order and the landscaping is immaculate. - Drexell Fairbanks
Terry and the team at STOR took great care of us. They were very responsive and ensured our storage needs were available to us when we needed it. The team is very friendly as well, helping us feel very welcomed to Austin as we moved into the area. Very impressed!! - Allen Overturf
- Michelle Litz
The customer service is excellent here. We needed a storage unit while my mother was hospitalized and Terry went above and beyond to make sure our needs were met quickly. Very personal and professional, you can’t go wrong! - Paula Rudisill
- Spencer C
I have been at this location since 2014, and would not want to move. Terry is especially friendly and makes my visits to my warehouse enjoyable. He makes an incredible banana bread, too, but don't tell anyone else that. - wesmedia
Stor Self Storage is very clean and well kept place. Terry the manager is very knowledgeable and helped us with our storage needs during and after our move. - Maryann Barry
5 Stars Great experience, Terry did a Great Job in taking care of my needs. Very easy to do business. - Mike Hammer
Happy with my experience. Terry at front desk very helpful. - Michael Urtado
Terry is the manager and found him to be personable and helpful! Facility is clean and well kept. Pricing was good. Highly recommend! - Kenny Gaona
Great storage facility. Clean, secure and efficient friendly help. - Aaron Herkert
Easy access anytime and convenient location - Erin Pena
Newer facility compared to others. Every thing is clean, and in excellent condition. They have people consistantly spraying and checking for critters. Very well kept. Associates are extremely nice and helpful. I really enjoyed chatting with Terry on my visits to pay my bill. He is very friendly and professional! Security is very good with an access codes needed at the front gate, and the locking door of the climatr controlled units. I had a unit for 3 yrs, with no issues. Highly recommended. - Chris A
I'm giving a 5 star rating thanks to Terry who helped us through a trying experience with our lost keys. From the beginning Terry was extremely helpful in securing our storage from out of state to getting all our things stored away. I recommend Stor Self Storage to anyone coming to the area or just living with too much clutter. Very reasonable rates also. - irishbrowns
Terry was extremely helpful during our reservation of a space from out of state and also when we needed an additional space. Can't say enough about his assistance when we lost some keys for one of the spaces. Facility is clean and easily accessible and very friendly staff. - Mac Brown
Great place. Storage units were clean and easily accessible. Very convenient and Terry made it easy to get everything done. He also makes excellent banana bread which he generously shares with the customers. - Retired - Somewhat
Wonderfully clean. Super nice staff. Terry and his associates where always helping make my time there efficient and pleasent. Look forward to using the lakeline storage facilities again. - Jonathan Grondin
Place is perfect and tidy all the time. The staff they use are always great with knowledge and time to help with what you need. - Jon G
- Spencer C
- dray ray
My wife and I rented a storage unit from Stor when our daughter moved from our house to an apartment. It was clean, safe, and management was always on site if there were ever any problems. A very nice place to keep your stuff. - Andrew Gordon
Good value. - Justin Dame
Derrick is awesome and has helped me out tremendously with my storage needs. Highly recommend!! - Vanessa Faz
I have never had a problem. I have been here for years. Derek is a great guy that has always helped me when I run into problems. I highly recommend this place. - Rachel G
- Kevin Martin
I found these folks friendly, informative, very customer-centric. They worked with us to find the right sized unit and there was no problem. New place, great location - highly recommended. - Michael Brown